No. Oh no no. I have no idea how this place has 5 stars.
My family just moved out of a house of 20+ years and I was dreading it. Security Van Lines made it very stress free. The movers were so awesome, paying attention to not scratch our new wood floors or chip freshly painted walls. I would recommend Security Van Lines to anyone looking for a professional and proficient company
- Don't expect this company to coordinate with you or even call you back in a timely manner. If there is a way to go over their heads, it will be the only way you get anything done.
- If you're given a window for packing, expect the packers to come two hours late.
It was great all the way through from the moving quote to the delivery at the final destination. I highly recommend.
When my things get here, I fully expect damage.
- I still don't have my things.
- Your coordinator (Chloe) will not answer the phone or call you back if you leave a message.
- You won't get a phone call to be notified of the lateness until 10 minutes before the window is supposed to close.
It's been over six weeks since this all started. Let's review:
-They will disassemble your furniture. Expect a piece of something to be left behind.
- Do not give money to a company that couldn't possibly care less about you or your belongings.
A majority of our furniture (including washer and dryer) and boxes arrived crushed and damaged. They didn't wrap many pieces of furniture which resulted in the damage. Please don't tell customers furniture will be wrapped and not wrap it. They refused to answer multiple calls and emails. Would not recommend this company.
The mover did a great job. They wrapped everything carefully and delivered within a day. It was a smooth experience for me!
- My delivery window was supposed to end today. My property is still in transit, and there is no ETA.
- Expect the packers to be unprepared. Packing was supposed to take one day. Not only were they so slow that they had to reschedule, they also forgot to bring a box for my TV.
Security Van Lines Of New Orleans Agent For Mayflower Transit is a US Moving Company based in Kenner, Louisiana. Security Van Lines Of New Orleans Agent For Mayflower Transit is located at 100 W Airline Hwy, Kenner, LA 70062, USA.
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