Very neat and appears to have resolved all issues with the sand under the home. Only downside is communication. I was scheduled for the first morning appointment. Unfortunately they had to complete the prior days job. I had no problem with that except that no one called to let me know. I called to see if there was a new ETA. After no call back so called a second time. Make sure you tell them you would like to be notified when they finish. The men were very nice but I was shocked to go outside and see they left without telling me they were finished. I had 2 loads to pump under a large home. The noise had stopped a few times while they were working. So when it got quiet again , I thought they were moving to another area. They had left. I suppose they had a long day. Worked hard but should be available at the conclusion to answer questions and let the customers know whether or not the job was completed. In my case they estimated 4 truck loads and it only took 2. I still would highly recommend the work and company.
Called Harolds. Appreciated their quick response. I had a water valve that was leaking and stupidly didn't attempt to tighten it myself thinking the washers were bad within the valve. The man showed up, took a crescent wrench out and tightened the valve. It fixed the leak. I asked him what I owed and he said $50.00. I thought that was extremely high for 2 minutes worth of work. I felt that he robbed me although I should have asked his rate before he pulled into my driveway. I called the office later and they told me their standard rate charge for a service call is $50.00. No one informed me of this while I was on the phone prior to setting the appointment. Harold's plumbing may be good but they are expensive and don't inform you of their cost ahead of time. Get a clear quote before you commit to anything.
We have worked with Harold's Plumbing for over a decade and have always found the work to be excellent. Harold's offers it's customers an experienced and trustworthy plumbing service. They have our highest recommendation.
I was a Board Director of our condominiums when we encountered major plumbing problems in two of our buildings. We hired Harold's Plumbing after a detailed search and we found this company to be not only cost competitive, but the scope of their work was more extensive covering a deeper area than the other bids. While the work was underway, Harold provided a step by step description of the work being performed so we, the directors, could relay the information to the owners. Although the work was major, Harold and his crew made sure that the owners suffer only short inconveniences. Their professionalism was outstanding and their cooperation without reproach. Thank you Harold and your crew for turning a negative experience into a positive one.
Everything was very professional. The customer service was excellent! I could not have expected a better experience. They fixed the problem, and made me feel comfortable.
Harold S Plumbing is a US Plumber based in Kenner, Louisiana. Harold S Plumbing is located at 27 26th St, Kenner, LA 70062, USA.
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