I had an absolutely fantastic experience working with Jared Morgan at Peake BMW. The exact car we wanted was nowhere to be found ANYWHERE so Jared went to the extra effort of having it produced for us to our specifications in Germany! Unlike many car buying experiences Peake was not a high pressure or sleazy sales environment. They treated us like educated customers to whom they were delighted to provide service. Jared was clearly a passionate BMW enthusiast who could relate extraordinarily well to our purchase and was thus able to give wonderful and honest advice. Since buying our car Jared has continued to provide us extraordinary service on everything we need to get our car fully up and running. Don't let Audi or Mercedes fool you, BMW is the Ultimate Driving Machine.
I gave them one star because there was no option to give them zero stars. These men will lie to you and tell you anything to make you buy a car then they will not follow through with any of the promises they make. They will pass blame on the other departments to get out of their promises. I purchased what I thought and told was an extended warranty which was actually an extended maintenance. When I traded my car in because they were going to charge me $2500 for an oil leak which of course the maintenance warranty did not cover I was told that the credit card they charged the extended warranty to would be taken care of. I’m now stuck with a credit card charge of $2000 for a car I do not own.
I have been a BMW/Mini Customer for the past 10 years. I am a bit picky about my investments. I look for the best deal I can get and in the past I have driven to Lafayette, Baton Rouge or even TX for a good deal on a new car.
This is my first time buying from Peake and I have to say it was the best car purchase experience I had so far. Particularly salesman Joe Essa went above and beyond to provide an excellent service. He took 5 hours(3 hours after their closing time) to show me all the cars they had, explained me the differences and in a very honest way he tried to help me to pick the car I need, not the car they needed to sell. Joe also hassled the price on my account in the best way he can and I sincerely believe that I got the best deal one can get on a new 330i.
I bought 2 cars there in the past 2 month the staff is very friendly and helpful. Julio and Thomas were the sales men I worked with they did a phenomenal job. And the sales manager Sam is very humble and friendly. I loved the service and I'm planning on buying another car there in the near future.
I had to get an attorney to handle this matter since BMW will not honor their promises. Instead of working with my attorney the general manager tried to bribe me with $1000 and demanded me to delete all my negative reviews. If your dealership wasn't run on shady unethical standards then you wouldn't have to bribe people. All I want is what they promised me when I traded my car in. Simple as that. Learn how to run an honest ethical business. Maybe you would have better reviews!!!!
I could not find what I was looking for locally, so I was forced to make an out of state purchase for the first time. It can be quite scary buying car sight unseen and hoping that when it’s all said and done, you actually get what you paid for. I have to say that Peake BMW (Carlee, Nikko, & Sam) made the process as easy as possible and did everything they could to make me happy. They addressed every concern I had, were extremely responsive and just flat out nice people. Peake BMW is definitely a dealership I would do business with again.
If you live in New Orleans Peake BMW is the place to your guy to buy your next BMW. Just make sure you ask for Joe.
Thank you guys for such a great experience!
Peake Bmw is a US Car Dealer based in Kenner, Louisiana. Peake Bmw is located at 2630 Veterans Memorial Blvd, Kenner, LA 70062, USA.
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